Product change·Oct 1 → Jan 1, 2025·Q4 2024·Collaboration & Productivity
Sendbird Introduces Advanced Moderation Features and Analytics for Enhanced Content Control
What changed
Feature added
Moderator groups - Groups of moderators specifically assigned to a certain type of content
Feature added
Moderated users - Lists users that were moderated
Feature added
Advanced moderation added to Enterprise plan features
Feature added
Analytics - Comprehensive moderation analytics
Feature added
Moderator messages - Messages only moderators can send
Feature added
Keyword detection - Detects specific keyword identified as unsafe
Feature change
Auto-image moderation renamed to AI image moderation
Feature change
Review queue replaced by Moderation ticket system with description: Creates tickets for complex and ambiguous content only moderators can handle
Feature change
Rule engine renamed to Moderation rule engine
Before and after
Oct 1, 2024 vs Jan 1, 2025Pulse.
100%
Change 1 of 9 · feature added
Moderator groups - Groups of moderators specifically assigned to a certain type of content
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Q3 2024 · Sendbird Unveils Major 10x Increase in Developer Plan MAU Limit, Enhancing Accessibility for UsersSendbird Shifts Focus to AI Agent as Flagship Offering with Major Pricing Restructure · Q2 2025
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