Packaging change·Aug 31 → Sep 7, 2026·Week 37, 2026·Cloud & DevOps
Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
Twilio Video pricing model changed from usage-based per-participant-per-minute billing ($0.004/participant/min) to a hours-free-then-per-active-user model (5,000 hours free, then $1/active user hour or $150/named user per month).
What changed
Package change
Twilio Video pricing model changed from usage-based per-participant-per-minute billing ($0.004/participant/min) to a hours-free-then-per-active-user model (5,000 hours free, then $1/active user hour or $150/named user per month).
Before and after
Aug 31, 2026 vs Sep 7, 2026Pulse.
100%
What changed
Twilio Video pricing model changed from usage-based per-participant-per-minute billing ($0.004/participant/min) to a hours-free-then-per-active-user model (5,000 hours free, then $1/active user hour or $150/named user per month).
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