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CustomerIQ

AI & Machine Learning www.getcustomeriq.com

US-based AI software company founded 2023. Private company operating in customer feedback and conversation management. Serves businesses with AI-powered workspace to collect, synthesize, and analyze customer interactions across multiple channels.

Entry price

$50

Plus · /mo, billed annually

Plans tracked

2 add-ons

Pricing changes

Latest Q1 '26

Pricing model

Subscription

No free tier

Pricing Change History

2 changes

20262 changes

Q1 '26

Improvement

CustomerIQ drops Starter tier, launches Enterprise with AI-powered CRM suite

Plus plan features overhauled with AI-focused suite: AI email/meeting assistant, AI call coach, AI knowledge assistant, self-driving CRM, ticket/deal management, and conversation insights. Plus and Pro plan taglines updated from 'automation and insights' to 'conversation intelligence', reflecting repositioning of the product's core value proposition.

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Wk 3 '26

Packaging

CustomerIQ drops Starter tier, launches AI-powered Enterprise plan

Tier lineup restructured: Starter plan ($39/seat/mo) removed and Enterprise plan (Contact us/seat/mo) added, shifting the lineup from Starter/Plus/Pro to Plus/Pro/Enterprise. Plus plan features overhauled: task-based features replaced with AI-branded capabilities (AI assistants for email/meetings/calls/knowledge, self-driving CRM, Ticket/Deal management, Conversation insights).

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