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Engati

Sales & Customer Relationship Management (CRM)engati.com

A customer experience platform powered by conversational AI to reimagine the customer journey across acquisition, engagement & retention

Plans tracked

no add-ons

Pricing changes

Latest Q1 '26

Pricing model

Subscription

No free tier

Pricing Change History

6 changes

20261 change

Q1 '26

Packaging

Engati Removes Accelerator Plan Pricing, Shifts to Sales-Led Model

Accelerator plan price (₹7000/qtr) and INR/USD currency toggle removed from public pricing page; plan now shows only Start for free and Book a Demo CTAs.

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20252 changes

Q2 '25

Improvement

Engati Enhances Growth Plan with Native CRM Integration Feature Upgrade

Growth plan CRM integration feature enhanced from 'CRM integration' to 'Native CRM integration'

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Q1 '25

Packaging

Engati Removes Additional Bot Add-On from Accelerator Plan, Streamlining Pricing Structure

Additional bot add-on removed from Accelerator plan

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20243 changes

Q3 '24

Improvement

Engati Growth Plan Update: WhatsApp Features Limited to Flows, Removing Payments and Commerce Access

CTWA feature name expanded from abbreviation to 'Click to WhatsApp Ads (CTWA)' in Accelerator plan for clarity Growth plan WhatsApp features changed from 'Access to all WhatsApp features (CTWA, Payments, Commerce)' to 'Access to WhatsApp flows' - removing Payments and Commerce capabilities

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Q2 '24

Improvement

Engati Renames Accelerator Plan Feature to 'Basic Automation (Welcome, OOO)' with Clear Automation Types

Accelerator plan: 'Basic chatbot flows' renamed to 'Basic Automation (Welcome, OOO)' with explicit automation types specified

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Q1 '24

Packaging

Engati Restructures Pricing Model with New WhatsApp-Focused Plans and Discontinues Standard Plan

WhatsApp Accelerator plan pricing revealed at ₹7000/qtr (first tier with public pricing) WhatsApp Growth plan introduced as mid-tier WhatsApp-focused option

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