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Back/Helpwise

Palo Alto, CA-based customer service platform founded 2019. Private (SaaS Labs). Operates in shared inbox and team collaboration market. Serves small to mid-sized businesses with collaborative email, live chat, and help center solutions.

Entry price
$12
Standard · /mo, billed annually
Plans tracked
3
3 add-ons
Pricing changes
1
Latest Wk 16 '26
Pricing model
Subscription
No free tier

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Current Plans

AnnualMonthly
Standard
Plan
$12 /mo, billed annually
Premium
Plan
$23 /mo, billed annually
Advanced
Plan
$39 /mo, billed annually
Cloud Phone System
Add-on
$4 /mo, billed annually
Additional Inboxes
Add-on
$42 /mo, billed annually
Chatbot Add-On
Add-on
$8 /mo, billed annually

Company Facts

Free tierNo
Employees11-50
Tracked since2026-02-27
Pricing last seen2026-06-17
Websitehelpwise.io
Helpwise pricing changes — PricingSaaS Pulse