Back/Kundello

Kundello

Melbourne, Australia-based customer feedback platform founded in 2018. Private. Operates in ecommerce and reputation management. Serves online retailers with automated review collection, NPS surveys, and review display widgets.

Entry price

$17

Starter · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 37 '26

Pricing model

Subscription

Free tier available

Pricing Change History

3 changes

20263 changes

Wk 37 '26

Packaging

Kundello launches $95 Ultimate tier, halves Pro's email quota to 5,000

New 'Ultimate' plan launched at $95/month, adding a top tier above Pro with 50,000 email requests/month, 50 users, NPS surveys, and unlimited post-purchase feedback. Pro plan's monthly email request quota cut in half, from 10,000 to 5,000. Free plan's quota raised from 30 to 50 email requests/month.

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Wk 35 '26

Packaging

Kundello: paid tiers consolidated — Starter ($19) & Unlimited ($99) replaced by single Pro ($25)

Paid tiers consolidated to one: Starter ($19/mo, 1,000 orders, 1,500 emails) and the $99/mo top tier replaced by a single Pro plan ($25/mo, 10,000 orders, 10,000 request emails, priority support). Free ($0) unchanged.

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Wk 12 '26

Packaging

Kundello launches free tier with 30 monthly email requests

Introduced new Free plan at $0/month with 1 user, 30 email requests/month, and core review features.

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