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Packaging change·Dec 22 → Dec 29, 2025·Week 1, 2026·Data & Analytics

Pendo kills Pulse tier, consolidates to three-plan lineup

PendoPackagingPackage change

What changed

Package change

Pulse plan removed from the tier lineup (was MOST POPULAR). Its features (NPS, Product discovery) absorbed into Ultimate, which becomes the new MOST POPULAR. Lineup shrinks from 4 paid tiers to 3.

Before and after

Dec 22, 2025 vs Dec 29, 2025
Pulse.
100%
What changed

Pulse plan removed from the tier lineup (was MOST POPULAR). Its features (NPS, Product discovery) absorbed into Ultimate, which becomes the new MOST POPULAR. Lineup shrinks from 4 paid tiers to 3.

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Q4 2024 · Pendo Introduces Journey Orchestration as Included in Ultimate Plan, Expanding Capabilities for All PlansPendo Discontinues Pulse Plan, Simplifies Pricing Model, and Removes Pro Edition Designation from In-App Guides · Q4 2025

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