Twilio Video ditches $0.004/minute for 5,000 free hours, then $1/hour
Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.
What changed
Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.
Before and after
Sep 4, 2026 vs Sep 5, 2026Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.
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