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Userpilot

Sales & Customer Relationship Management (CRM)userpilot.com

Userpilot is a SaaS company that provides user onboarding and product adoption solutions to help businesses improve user engagement and retention.

Entry price

$299

Starter · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 37 '26

Pricing model

Subscription

No free tier

Pricing Change History

14 changes

20266 changes

Wk 37 '26

Improvement

Userpilot adds AI agent Lia and MCP server free on every plan

Userpilot added AI Agent Lia and an MCP Server as included features on every plan, introduced a new 'AI Suite' comparison category, and moved several AI tools from 'coming soon' to live. Growth plan's session replay and email bullets now show concrete quotas: 5k free session replays/month (was 'Unlimited (Add-On)') and 100k free emails/month (was 'Email Engagement').

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Wk 29 '26

Packaging

Userpilot reveals Growth pricing at $849/mo, cuts MAU tier to 2,000

Growth plan's previously hidden price ('Let's Talk') is now publicly shown as 'From $849/mo'; Starter plan copy simplified from 'From $299/mo, paid annually' to a flat '$299/mo'. Frustration Indicators, Console Logs, and Network Performance session-replay features dropped their '(coming soon)' tag and are now shown as generally available in the comparison table.

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Wk 26 '26

Packaging

Userpilot: Session Replay now included, Unlimited Session Capture becomes the add-on

Session Replay changed from an add-on to an included feature for Growth and Enterprise; Unlimited Session Capture is now the add-on listed for those plans in the comparison table.

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Wk 21 '26

Improvement

Userpilot launches Workflows Automation and adds Embeds feature

Embeds added as a new feature row in the User Engagement section of the feature comparison table, available across plans. Workflows Automation launched from 'coming soon' to generally available in the User Engagement feature comparison table.

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Q1 '26

Packaging

Userpilot Drops ISO 27001 Certification From All Plan Tiers

ISO 27001 certification removed from the compliance row for all plans (Starter, Growth, Enterprise). Listing changed from 'SOC 2 Type 2, HIPAA, ISO 27001, GDPR' to 'SOC 2 Type 2, HIPAA, GDPR'.

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Wk 9 '26

Improvement

Userpilot drops ISO 27001 certification across all plans

ISO 27001 compliance certification removed from all plans

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20254 changes

Q4 '25

Improvement

Userpilot Growth Plan Pricing Changes to 'Let's Talk' - Contact Sales for New Pricing Structure

Workflows Automation feature added to User Engagement section (coming soon) Growth plan pricing changed from $799/mo to 'Let's Talk' (contact sales)

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Q3 '25

Packaging

Userpilot Bundles Email Add-On into Growth Plan, Enhancing Value with New Email Engagement Feature

Email add-on bundled into Growth plan as Email Engagement (previously separate add-on for Growth and Enterprise) Mobile add-on rebranded to Mobile Engagement (Add-On) for consistency

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Q2 '25

Packaging

Userpilot Increases Starter Plan Price by 20% and Removes Monthly Billing Option

Data Warehouse Sync repositioned: was included in Enterprise plan, now add-on for both Growth and Enterprise in integrations Mobile Push Notifications now available as add-on (previously marked as coming soon)

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Q1 '25

Improvement

Userpilot Introduces Session Replay as Add-on for Growth Plan, Enhancing Mobile Features for Growth and Enterprise Users

Session Replay changed from included feature to Add-on for Growth plan Mobile add-on explicitly listed for Growth and Enterprise plans

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20244 changes

Q4 '24

Improvement

Userpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status

Multi-Application Support added to Enterprise plan in Account section Growth plan increased from $749/mo to $799/mo (6.7% increase)

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Q3 '24

Packaging

Userpilot Limits Dashboard Capacity on Growth and Enterprise Plans to 25 Custom Dashboards

Growth plan dashboard capacity decreased from Unlimited to 25 Custom Dashboards Autocapture feature released (no longer marked 'coming soon')

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Q2 '24

Packaging

Userpilot Growth Plan Price Increased by 50% to $749/mo Amid Significant Feature Enhancements and Limitations

Feature Tagging limit decreased from 15 to 10 tags in Starter plan Growth plan feature expanded from 'Unlimited Feature Tags' to 'Unlimited Product Analytics, Surveys, & Feature Tags'

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Q1 '24

Improvement

Userpilot Introduces HIPAA Compliance Certification, Enhancing Support & Services for Growth and Enterprise Plans

HIPAA compliance certification added to Support & Services section alongside SOC2 Type II and GDPR Paths analytics feature added to Product Analytics section for Growth and Enterprise plans

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