Vapi overhauls pricing with 4-tier Success Package model, cuts free calls
Vapi replaced its two-tier Build/Scale pricing with a four-tier Success Package model: No Success Package (free), Core $29/mo, Pro $999/mo min (10% of hosting fee), Premier custom; added $20/org/mo add-on.; New "Included with every plan" section added, highlighting Unlimited agents, Critical monitoring, and Testing & simulation capabilities across all Success Package tiers.; Base/free tier (now "N
What changed
Vapi replaced its two-tier Build/Scale pricing with a four-tier Success Package model: No Success Package (free), Core $29/mo, Pro $999/mo min (10% of hosting fee), Premier custom; added $20/org/mo add-on.
New "Included with every plan" section added, highlighting Unlimited agents, Critical monitoring, and Testing & simulation capabilities across all Success Package tiers.
Base/free tier (now "No Success Package") included concurrent calls reduced from 10 to 4; additional concurrency still available at $10/line/month.
Before and after
Sep 14, 2026 vs Sep 15, 2026Vapi replaced its two-tier Build/Scale pricing with a four-tier Success Package model: No Success Package (free), Core $29/mo, Pro $999/mo min (10% of hosting fee), Premier custom; added $20/org/mo add-on.
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