Product change·Sep 21 → Sep 28, 2026·Week 40, 2026·Sales & Customer Relationship Management (CRM)
Chilipiper brings live calling and chat down to Routing & Scheduling
Routing & Scheduling now includes 'Concierge Live and Handoff Live' calling and 'Live Chat with a team member,' both previously Experiences-exclusive; removed from Experiences' list and upgrade pitch.
What changed
Feature added
Routing & Scheduling now includes 'Concierge Live and Handoff Live' calling and 'Live Chat with a team member,' both previously Experiences-exclusive; removed from Experiences' list and upgrade pitch.
Before and after
Sep 21, 2026 vs Sep 28, 2026Pulse.
100%
What changed
Routing & Scheduling now includes 'Concierge Live and Handoff Live' calling and 'Live Chat with a team member,' both previously Experiences-exclusive; removed from Experiences' list and upgrade pitch.
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