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Pricing change·Dec 29 → Mar 30, 2026·Q1 2026·Sales & Customer Relationship Management (CRM)

Dialpad Support replaces per-seat tiers with AI Agent credit pricing

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What changed

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Dialpad Support pricing page restructured from three per-user/month tiers (Essentials $80, Advanced $115, Premium $150) to featuring AI Agent with conversation-based credit pricing as the primary offering.

Before and after

Dec 29, 2025 vs Mar 30, 2026
Pulse.
100%
What changed

Dialpad Support pricing page restructured from three per-user/month tiers (Essentials $80, Advanced $115, Premium $150) to featuring AI Agent with conversation-based credit pricing as the primary offering.

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