Packaging change·Mar 9 → Mar 16, 2026·Week 12, 2026·Collaboration & Productivity
HelpDesk Caps Contact Forms at 3 on Team Plan, Cuts Unlimited Perks
What changed
Limit decrease
Contact form limit reduced from Unlimited to 3 (Team), 10 (Business), Custom (Enterprise); Multiple email templates and Custom active rules Enterprise limits changed from Unlimited to Custom (negotiated)
Before and after
Mar 9, 2026 vs Mar 16, 2026Pulse.
100%
What changed
Contact form limit reduced from Unlimited to 3 (Team), 10 (Business), Custom (Enterprise); Multiple email templates and Custom active rules Enterprise limits changed from Unlimited to Custom (negotiated)
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