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Packaging change·Sep 14 → Sep 21, 2026·Week 39, 2026·Collaboration & Productivity

HelpDesk switches AI resolutions top-up from auto-refill to manual add

AI resolutions top-up addon reworded from an automatic '50 AI resolutions package (auto-refill)' billed at next renewal to a manual 'Extra AI resolutions package (50)' added from billing settings; price ($49.50) and pack size (50) unchanged

HelpDeskPackagingAdd-on change

What changed

Add-on change

AI resolutions top-up addon reworded from an automatic '50 AI resolutions package (auto-refill)' billed at next renewal to a manual 'Extra AI resolutions package (50)' added from billing settings; price ($49.50) and pack size (50) unchanged

Before and after

Sep 14, 2026 vs Sep 21, 2026
Pulse.
100%
What changed

AI resolutions top-up addon reworded from an automatic '50 AI resolutions package (auto-refill)' billed at next renewal to a manual 'Extra AI resolutions package (50)' added from billing settings; price ($49.50) and pack size (50) unchanged

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