Pricing change·Apr 13 → Apr 20, 2026·Week 17, 2026·Sales & Customer Relationship Management (CRM)

Aircall hikes AI Voice Agent rates 36% and limits global calling

AircallPricingFeature changePrice increase

What changed

Feature change

Essentials plan unlimited inbound calls (toll-free excluded) replaced with 'Unlimited calls within US & Canada*', restricting global coverage. Custom plan relabeled to 'Unlimited calls worldwide*'.

Price increase

AI Voice Agent per-minute rate increased from $0.14 to $0.19/min; 500-min bundle $130→$175; 2,500-min bundle $550→$725; pay-as-you-go $0.37→$0.49/min and $0.29→$0.39/min.

Before and after

Apr 13, 2026 vs Apr 20, 2026

Pulse.

100%

Change 1 of 2 · feature changed

Essentials plan unlimited inbound calls (toll-free excluded) replaced with 'Unlimited calls within US & Canada*', restricting global coverage. Custom plan relabeled to 'Unlimited calls worldwide*'.

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Week 16, 2026 · Aircall slashes AI Voice Agent rates up to 26% across all tiers Aircall slashes AI Voice Agent rates up to 26% across all tiers · Week 21, 2026

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