Packaging change·Nov 14 → Jan 5, 2024·Dec 2023·Sales & Customer Relationship Management (CRM)
Chilipiper Enhances Pricing Transparency with Clearer Platform Fee Structure: $150-$1000
What changed
Add-on change
Form Concierge platform fee description changed from 'Tiered Platform Fee' to 'Platform Fee: $150-$1000' for clearer pricing transparency
Feature removed
Removed 'Route & assign leads within your CRM' feature bullet from Distro plan
Feature change
Distro product description clarified from 'Automated CRM routing & assignment' to 'Automated Salesforce routing & assignment' to specify CRM platform
Before and after
Nov 14, 2023 vs Jan 5, 2024Pulse.
100%
Change 1 of 3 · addon changed
Form Concierge platform fee description changed from 'Tiered Platform Fee' to 'Platform Fee: $150-$1000' for clearer pricing transparency
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Full history →- Week 40, 2026·improvedChilipiper brings live calling and chat down to Routing & Scheduling
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- Week 19, 2026·improvedChilipiper upgrades Routing & Scheduling plan to Dedicated CSM support
- Week 18, 2026·improvedChilipiper bundles AI agents into new seat-inclusive pricing tiers
