Pricing change·Oct 1 → Jan 1, 2025·Q4 2024·Sales & Customer Relationship Management (CRM)
Five9 Announces Major Price Reductions: Digital and Core Plans Cut by 32% to $119/month
What changed
Price decrease
Digital plan decreased from $175/month to $119/month (32% decrease)
Threshold added
Added minimum seat requirement of 50 seats for all plans
Feature change
Added 36-month contract term disclosure for Digital and Core plans
Price decrease
Core plan decreased from $175/month to $119/month (32% decrease)
Before and after
Oct 1, 2024 vs Jan 1, 2025Pulse.
100%
Change 1 of 4 · price decreased
Digital plan decreased from $175/month to $119/month (32% decrease)
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Q3 2024 · Five9 Transitions All Plans to 'Contact Sales for Flexible Pricing', Removing Fixed Monthly RatesFive9 Core Plan Price Increased by 34% Amid Major Restructuring to Include AI Features and All Channels · Q3 2025
More from Five9
Full history →- Q3 2025·increaseFive9 Core Plan Price Increased by 34% Amid Major Restructuring to Include AI Features and All Channels
- Q3 2024·packagingFive9 Transitions All Plans to 'Contact Sales for Flexible Pricing', Removing Fixed Monthly Rates
- Q1 2024·increaseFive9 Implements Significant 45.7% Price Hike on Optimum Plan, Raising Monthly Cost to $290