Pricing change·Dec 29 → Mar 30, 2026·Q1 2026·Sales & Customer Relationship Management (CRM)
Freshworks Raises Freshdesk Prices Up to 27% Across All Plans
What changed
Price increase
All three Freshdesk plans increased in price annually: Growth $15→$19, Pro $49→$55, Enterprise $79→$89 per agent/month billed annually.
Before and after
Dec 29, 2025 vs Mar 30, 2026Pulse.
100%
What changed
All three Freshdesk plans increased in price annually: Growth $15→$19, Pro $49→$55, Enterprise $79→$89 per agent/month billed annually.
Sign in to view the full comparison
See the before/after screenshots and every marked-up change.
Week 2, 2026 · Freshworks Raises Freshdesk Prices Up to 27% Across All TiersFreshworks reveals AI Agent session pricing: 500 free, $49 per 100 more · Week 20, 2026
More from Freshworks
Full history →- Week 38, 2026·packagingFreshworks: new MCP actions add-on ($15/1000) on Freshdesk plans
- Week 30, 2026·packagingFreshworks: free starter program ($0 for 1-2 agents/6mo) removed
- Q2 2026·improvedFreshworks: Freddy AI Agent gains AI Agent Studio + Improve performance
- Week 26, 2026·improvedFreshworks expands Freddy AI Agent with Studio and performance tools
- Week 20, 2026·packagingFreshworks reveals AI Agent session pricing: 500 free, $49 per 100 more